Terms of Service

Effective Date: September 17, 2026

These Terms of Service (“Terms”) govern your use of the website, services, programs, communications, and offerings provided by Active Brand Connect LLC (“Active Brand Connect,” “ABC,” “we,” “us,” or “our”).

By accessing our website, requesting services, registering for a program or event, purchasing a product or service, enrolling in a membership or benefit program, participating in training, or otherwise interacting with Active Brand Connect LLC, you agree to these Terms.

Our website is located at https://www.activebrandconnect.com/.

1. Services

Active Brand Connect LLC may provide or facilitate various business and consumer-facing services, including, as applicable:

  • Marketing, advertising, branding, promotional, and visibility services

  • Printing and print-related services

  • Event planning, coordination, promotion, and production

  • Membership programs and benefit programs

  • Access to certain non-insurance products, discounts, benefits, or services

  • Training, educational programs, professional development, and preparation courses

  • Technology, communications, scheduling, and related business support services

  • Other lawful products or services offered directly by Active Brand Connect LLC or through authorized third-party providers

Availability, pricing, eligibility, terms, geographic availability, and specific features may vary by product or service.

2. Third-Party Products and Services

Certain products, memberships, benefits, technology platforms, educational resources, printing services, or other offerings may be provided, administered, fulfilled, or supported by independent third parties.

Where applicable, those third parties may impose their own terms, eligibility requirements, privacy practices, limitations, fees, or conditions.

Active Brand Connect LLC does not represent that every product or service displayed or discussed on its website is owned, administered, or fulfilled directly by ABC.

3. Non-Insurance Products and Membership Benefits

Some membership programs, discounts, benefits, or services available through Active Brand Connect LLC may not constitute insurance.

Non-insurance products or membership benefits should not be interpreted as insurance coverage unless expressly identified as such.

Specific terms, limitations, exclusions, participating providers, geographic availability, and other conditions may apply to individual programs.

4. Printing and Custom Orders

Printing, design, promotional, and related orders may be subject to specifications provided at the time of purchase or quotation.

Customers are responsible for reviewing and approving, when applicable:

  • Artwork

  • Spelling

  • Contact information

  • Layout

  • Quantities

  • Dimensions

  • Colors

  • Finishing options

  • Delivery information

Production timelines and delivery estimates may vary based on order complexity, third-party production schedules, shipping carriers, and other circumstances outside our reasonable control.

Customized, personalized, or specially produced products may be subject to limitations on cancellations, refunds, or returns once production has begun.

5. Events

Event-related services may include planning, promotion, registration, coordination, venue support, communications, or other services.

Event dates, locations, speakers, schedules, availability, and program details may change when reasonably necessary.

Third-party venues, vendors, speakers, sponsors, or service providers may maintain separate policies or requirements.

6. Courses, Training, and Educational Content

Courses, training programs, workshops, preparation programs, and educational materials offered or facilitated by Active Brand Connect LLC are intended for educational and informational purposes unless otherwise expressly stated.

Participation in a course or preparation program does not guarantee:

  • Passing an examination

  • Obtaining a professional license

  • Certification

  • Employment

  • Income

  • Business results

  • Regulatory approval

Where licensing, certification, continuing education, or regulatory requirements apply, participants are responsible for confirming the requirements of the applicable licensing body, regulator, educational provider, or jurisdiction.

7. Pricing and Payment

Prices, fees, subscriptions, membership charges, printing costs, event charges, or other amounts will be disclosed where applicable before purchase or enrollment.

Taxes, shipping, third-party fees, processing fees, or other charges may apply depending on the transaction.

Payment terms may vary according to the service or program selected.

8. Cancellations, Refunds, and Changes

Cancellation and refund policies may vary based on the specific product, service, event, membership, printing order, course, or third-party provider involved.

Any applicable cancellation or refund terms presented at the time of purchase, enrollment, or agreement will govern that transaction.

9. SMS/Text Messaging Program

By expressly opting in to receive text messages from Active Brand Connect LLC, you agree to receive SMS or MMS communications consistent with the consent you provided.

Messages may include:

  • Appointment confirmations and reminders

  • Customer service communications

  • Service-related notifications

  • Event notices and updates

  • Membership or program communications

  • Course or training notifications

  • Account or administrative information

  • Promotional or marketing communications when separately authorized

Message frequency may vary. Message and data rates may apply.

Consent to receive marketing text messages is not a condition of purchasing any product or service.

Opting Out

You may cancel SMS communications at any time by replying:

STOP

After opting out, you may receive a final confirmation message. You will no longer receive messages covered by that opt-out unless you subsequently provide new consent.

Rejoining

If you previously opted out and later wish to receive messages again, you may re-enroll through an authorized Active Brand Connect opt-in method or otherwise provide new consent.

Help

For assistance, reply:

HELP

or contact Active Brand Connect LLC using the contact information provided below.

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Delivery of SMS or MMS messages may depend on your wireless provider, device, network availability, and other factors outside the control of Active Brand Connect LLC.

Privacy

Your participation in the SMS program is also governed by our Privacy Policy:

https://www.activebrandconnect.com/privacy-policy

Mobile information and SMS consent data are handled in accordance with that Privacy Policy.

These provisions reflect the elements LeadConnector currently requires for A2P SMS Terms.

10. Email Communications

If you subscribe to marketing emails, newsletters, promotional communications, or similar communications, you may unsubscribe using the unsubscribe mechanism included in those messages.

Service-related or transactional emails may still be sent when reasonably necessary to provide a requested service or complete a transaction.

11. Acceptable Use

You agree not to use our website, services, communications systems, or other resources to:

  • Violate applicable law

  • Engage in fraud or deception

  • Infringe intellectual property rights

  • Transmit malicious software or harmful code

  • Attempt unauthorized access to systems or information

  • Abuse or interfere with the operation of our services

  • Send unlawful, deceptive, unsolicited, or prohibited communications

12. Intellectual Property

Unless otherwise indicated, content created or owned by Active Brand Connect LLC, including branding, text, graphics, designs, website content, educational materials, and other proprietary materials, may be protected by copyright, trademark, or other intellectual property laws.

No ownership rights are transferred merely through access to our website or services.

Third-party trademarks, content, and materials remain the property of their respective owners.

13. Website Availability

We attempt to maintain reliable access to our website and services but do not guarantee continuous, uninterrupted, or error-free operation.

We may update, modify, suspend, or discontinue portions of the website or services when reasonably necessary.

14. Disclaimer of Warranties

To the extent permitted by applicable law, services and website content are provided on an “as available” basis.

We do not guarantee that every service, product, program, benefit, course, event, or third-party offering will be suitable for every person or business.

Any specific warranties that apply to a product or service will be those expressly provided in connection with that offering.

15. Limitation of Liability

To the extent permitted by applicable law, Active Brand Connect LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or services, except where such limitation is prohibited by law.

Nothing in these Terms excludes liability that cannot legally be excluded or limited.

16. Privacy

Your use of our website and services is subject to our Privacy Policy:

https://www.activebrandconnect.com/privacy-policy

The Privacy Policy explains how Active Brand Connect LLC collects, uses, protects, and handles personal information.

17. Changes to These Terms

We may update these Terms periodically to reflect changes in our services, business practices, technology, or legal requirements.

Changes will be posted on this page with a revised effective date.

Continued use of the website or applicable services after changes become effective constitutes acceptance of the updated Terms to the extent permitted by law.

18. Governing Law

These Terms will be governed by applicable United States law and, where applicable, the laws of the state in which Active Brand Connect LLC is organized or operates, without limiting any consumer rights that cannot legally be waived.

19. Contact Us

Questions regarding these Terms may be directed to:

Active Brand Connect LLC
Website: https://www.activebrandconnect.com/
Email: info@activebrandconnect.com